7.identity in flow
redesigning the airport experience
Milan, Italy. December 2006
Identity in flow is a system that takes place in an airport, where many different people come into contact and bring their identities into the space with them and how the space can suggest and adapt to the user needs.
Brief
Our identities are changing due to our constant exposure to enabling technologies. Our old physical identities, fixed to a house, an address, a tax number, private, detached, individual, introvert, seems increasingly at odds with our new electronic identities, mobile, self-published, publicly exposed, extrovert, shared, accessible, communal. Evaluate the evolution of hardware, software and services paradigms through these lenses: Social angents of... integration, collaboration, activism, control, play and network.
System flow
In fig.2 (right) is the system flow of a person. This is how the system works as a service with touch-pints. It starts with people having identities and bringing them into a space. With each identity a person bring a unique configuration to every space. The space takes part of the identity and can do main things:
Suggest, the system can indicate, recommend, remind, give options, etc.
Adapt, and change according to the preferences or needs of each user. The person then reacts to these events and emits a behavior.
Scenario
The scenario is about changing the airport experience. Your boarding-pass becomes your primary identity inside the airport and how it gives you access to different types of personalized information. There is a different level of dialogue and communication to the user: one more explicit through airport screens and the second more implicit through a personal device. The airport adapts to user needs and it suggets, indicate, remind, etc.
 "Prototype 2 - RFID reader/Viewmaster")
 "Prototype 3 - mobile phone/Viewmaster")
 "Wanderlust service layout")
 "Mobile phone UI")
 "Prototype 2 with RFID identity reels")
 "Prototype 2 showing an arduino with an RFID reader and its antenna")
